3k Live's Privacy Policy – Your Data, Your Rights

By using 3k live (https://3klive.net), you are deemed to have accepted this Privacy Policy. This policy explains how we collect your personal information, the purposes for which it is used, and how we keep it secure.

3k live is a trusted online gaming platform for players in Bangladesh. We believe privacy is a fundamental right, and your data should remain fully protected while using our services. This privacy policy applies to the 3k live website, mobile app, and all associated services.

3k live follows international data protection standards to safeguard your privacy. All operations are conducted with full transparency, and you retain complete control over your personal data.

3k live only collects the information necessary to deliver our services properly and ensure your security. We do not collect excessive or unnecessary data.

Registration Information

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Mobile number (Bangladeshi)
• Email Address
• Residential address

KYC Verification Information

• National ID (NID) or passport copy
• Recent photo (selfie)
• Proof of Address (where required)

Automatically Collected Information

3k live uses the information it collects solely for specific and legitimate purposes. Each use case is explained in detail below.

• Account Management: To complete registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your questions and resolve complaints.
• Fraud Prevention: To prevent unauthorized access and money laundering.
• Responsible Gaming: To identify signs of addiction and provide timely support.
• Service Improvement: Statistical analysis to improve your experience.
• Legal Obligation: To comply with applicable laws and regulatory requirements.
• Bonuses & Promotions: To send you relevant offers based on your preferences (with your consent).

3k live shares your personal information with third parties only in limited, necessary circumstances, which are clearly outlined below.

When Your Information May Be Shared

• Payment Processors: Only the necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Legal Authority: Information may be disclosed in compliance with court orders or government directives.
• KYC Verification Provider: With accredited third-party verification services to confirm your identity.
• Technology Infrastructure: Server hosting and cloud service providers (subject to confidentiality agreements).

3k live uses cookies and similar technologies on its website and app to enhance your browsing experience and keep you logged in without repeated sign-ins.

Cookie Types & Purposes

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: To remember your language preference and theme settings.
• Analytics Cookies: To understand which parts of the site are used most, without identifying individual users.
• Security Cookies: To prevent fraud and CSRF attacks.

Cookie Controls

You can delete or block cookies through your browser settings at any time. Keep in mind that disabling essential cookies may affect some features on 3k live. You can also manage your cookie preferences directly from your account settings.

3k live follows the highest industry security standards to protect your data. Our security infrastructure operates across multiple layers, safeguarding your information against all types of threats.

• Data stored with 256-bit AES encryption
• Data transfer via TLS 1.3 protocol
• Two-Factor Authentication (2FA)
• 24/7 automated security monitoring
• Regular third-party security audits
• DDoS Protection & Firewall
• Mandatory privacy training for all staff

3k live does not retain your data longer than necessary. Each data type has a defined retention policy based on legal obligations and practical needs.

• Account Information: For the duration your account is active and for 3 years after closure.
• Transaction Records: 5 years, as required by financial law obligations.
• KYC Documents: 5 years, as required by regulatory guidelines.
• Gaming Logs: Automatically deleted after 1 year.
• Marketing Communications: Stopped immediately upon withdrawal of consent.
• Support Conversations: Up to 2 years after the issue is resolved.

Every 3k live user holds several important rights over their personal data. We respect these rights and make them straightforward to exercise.

To exercise any of these rights, email us at support@3klive.net or reach out via live chat. We will respond to your request within 30 days.

3k live is an adults-only gaming platform. Registration or use by anyone under the age of 18 is strictly prohibited. We do not collect or store data from minors under any circumstances.

• Age verification is mandatory at the time of registration.
• Age is verified via KYC in cases of suspicion.
• If a user is identified as a minor, their account will be closed immediately.
• Any data found to belong to a minor is deleted immediately.

3k live may update this Privacy Policy to reflect changes in technology, new legal requirements, or service improvements. We are committed to maintaining transparency with every update.

• For significant changes, a notification will be sent to your registered email address.
• The date of any changes will be clearly displayed at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• To request a copy of a previous version of our policy, email support@3klive.net.

If you have any questions, concerns, or complaints about our privacy policy, 3k live's data protection team is ready to help. Our goal is to resolve any data-related concerns quickly and effectively.

• Email: support@3klive.net
• Live Chat: Available 24/7 on the platform
• General inquiries: response within 24 hours
• Urgent privacy complaints: within 72 hours